The workspace is paused
What the red "This workspace is paused" banner means, what still works, and how to get it running again.
If you see a red banner at the top of every page saying This workspace is paused, Plainstamp has paused the workspace, often because of a billing problem such as a failed payment. The banner gives the reason when there is one.
What still works#
Everyone can still sign in and look at everything: boards, reports, files and the Activity log.
Nothing can be added, approved, paid or changed until it's sorted out. Buttons like New, Approve and Pay disappear, and the round camera button goes away on phones.
Your data is still there, and you can look at all of it while the workspace is paused.
How to fix it#
If you're the owner: click Go to billing in the banner and update your payment details on Plan & billing. See Past-due payments and paused workspaces.
Everyone else: let the owner know. Only the owner can sort out billing.
Not sure why it's paused? Click Contact support in the banner, or email support@plainstamp.com.